Cookies policy


In this Cookies Policy:

  • references to we, us or our (or words of similar meaning) means TradePoint. TradePoint is a trading name of B&Q plc, a limited company registered in England (company number: 00973387), whose registered office is B&Q House, Chestnut Avenue, Chandler's Ford, Eastleigh, Hampshire SO53 3LE, United Kingdom. Our VAT registration number is GB 232 5555 75;
  • references to you means the person accessing and using the Website (as defined below); and
  • references to Website means the website operated by us or on our behalf at the following URL:

Our use of cookies

Cookies are small text files stored on your computing device when you access most websites on the internet. We use the term cookie to refer to cookies and technologies that perform a similar function to cookies (such as tags).

This Website uses cookies in order to make the Website easier to use, to support the provision of information and functionality to you, as well as to provide us with information about how the Website is used so that we can make sure it is as up to date, relevant and error free as we can. Further information about the types of cookies that are used on this Website is set out in the box below.

By using this Website, you agree to our use of cookies. You can choose to restrict or block cookies set on this Website through your browser settings at any time. For more information about how to do this, and about cookies in general, you can visit Please note that certain cookies may be set as soon as you visit this website, but you can remove them using your browser settings.

However, please be aware that restricting or blocking cookies set on this Website may impact upon the functionality or performance of the Website, or prevent you from using certain features and services provided through the Website. It will also affect our ability to update the Website to cater for user preferences and improve performance.

Please note that third parties (including, for example, providers of external services like website analysis and analytics services) may also use cookies via our Website, over which we have no control. These cookies are likely to be performance cookies or targeting cookies (as described in the table below).

The following categories of cookie are currently set on our Website:

Cookie Type


Use on the Website

Strictly Necessary

Strictly necessary cookies are essential for the use of the features and services on this Website.

If you block these cookies we cannot guarantee access to the services provided through this Website or be sure how the Website will perform during your visit.

We use these cookies to:

  • Remember products added to your shopping basket
  • Remember selections or information you have entered when you navigate to different pages during your session on this Website
  • Identify you as being logged in to this Website


Performance cookies collect information about how this Website is used so that we can improve the site. All information collected by these cookies is aggregated and therefore anonymous.

Please note that these cookies may be controlled by third parties.

We use these cookies to:

  • Monitor and provide statistics on how this Website is used
  • Help us improve the Website by measuring any errors that occur
  • See how effective adverts on this Website are and try to ensure they are as relevant as possible
  • Provide feedback to our affiliates, and third parties we have allowed to link to this Website, regarding users accessing their sites. This information may be used by those third parties to improve their sites or services
  • Test this Website's design and operability


Functional cookies allow the Website to remember choices you make such as your user name, log in details or language preferences, and any customisations you make to pages on this Website during your visit.

These cookies may also be used to provide services you have asked for such as watching a video or commenting on a blog.

If you block these cookies certain features and services may be affected and we cannot be sure how the Website will perform during your visit.

We use these cookies to:

  • Show you when you're logged in to this Website
  • Provide individual services, such as watching a video or commenting
  • Share information with partners to provide a service on the Website. The information shared is only to be used to provide the service, product or function and not for any other purpose
  • Remember if we've already asked you if you want to fill in a survey


These cookies are used to enhance your experience of the Website. Among other things, they collect information about your browsing habits in order to make advertising and marketing more relevant to you and your interests.

This information is linked to site functionality provided by other websites, and may be shared with other organisations in accordance with our Privacy Policy.

We use these cookies to:

  • Limit the number of times you see an advert
  • Help measure the effectiveness of advertising campaigns
  • Track the distribution of electronic content (such as documents and images) we make available on our Website or otherwise distribute, including the identity of the individuals who view and forward that content
  • Link to social networks like Facebook, who may subsequently use information about your visit to serve you with targeted advertising to you on other websites
  • Provide advertising agencies with information on your visit so that they can present you with adverts that you may be interested in
  • Follow-up with you in the event that you partially complete an order for products or registration on the Website

This Policy was last updated on 18th August 2014.