Product recall and Safety notices

Product recall & Safety notices

Mac Allister 710w Electric Hedge Trimmer MHTP710
B&Q has identified a potential risk of injury when using this product where the motor can fail and fragments could be ejected through the casing vents.

Mac Allister 710w Electric Hedge Trimmer MHTP710


Barcode: 5052931430734

Offered for sale between January 2015 and September 2016.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that there is a risk of injury from the use of this hedge trimmer.

If you have purchased this product you should stop using it immediately and return it to your local store where a refund to the value of your purchase will be given.

Alternatively, please contact the helpline:

UK: 0300 3034482 ROI: 1800 946327*

*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm

B&Q thank you for your co-operation.

B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE

Angelina bistro set
Angelina wooden 2 seater bistro table and chairs.

B&Q has identified a potential risk of injury when using the chairs supplied with this set, as the rear chair leg joint can fracture under load pressure.
Angelina wooden 2 seater bistro table and chairs.
Barcode: 5052931542413
Offered for sale between February 2016 and August 2016.
Despite rigorous quality control procedures it has been brought to B&Q’s attention that there is a risk of injury from the use of the chairs supplied with this set.
Please note that only the chairs detailed in this notice are at risk. All other bistro sets and wooden chairs sold by B&Q are unaffected.
If you have purchased this product you should stop using the chairs immediately and return them to your local store where a refund to the value of the bistro set will be given.
Alternatively, please contact the helpline:
UK: 0300 3034482 ROI: 1800 946327* *Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm B&Q thank you for your co-operation. B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE
PP 400W Random Orbit Sander
B&Q has identified a potential risk of injury when using this product where the internal metal fan can fail and fragments could break through the plastic casing.
PP 400W Random Orbit sander
NLH401ROS - barcode: 05106769 Offered for sale between July 2006 and January 2011.
Despite rigorous quality control procedures it has been brought to B&Q’s attention that there is a risk of injury from the use of this sander.
Please note that only the product detailed in this notice is at risk. All other sanders sold by B&Q are unaffected.
If you have purchased this product you should stop using it immediately and return it to your local store where a refund to the value of your purchase will be given.
Alternatively, please contact the helpline: UK: 0300 3034482 ROI: 1800 946327* *Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm B&Q thank you for your co-operation. B&Q plc, B&Q House, Chestnut Avenue, Chandlers Ford, Eastleigh, Hampshire SO53 3LE
Mountfield & Mac Allister petrol lawnmowers offered for sale from February 2016


Mountfield & Mac Allister petrol lawnmowers offered for sale from February 2016.

Affected models
Model Barcode
Mac Allister MPRM 42SP 5397007189766
Mac Allister MPRM 46SP 5397007189773
Mountfield HP454 8008984585904
Mountfield SP454 8008984585911
Mountfield HP414 8008984604766
Mountfield SP414 8008984604773
Mountfield HP45 8008984782624
Mountfield HP45H 8008984782631

B&Q has identified an issue with the free 100ml bottle of fuel stabiliser that may have been included in the carton of the above products.
The bottle does not have a child-resistant safety cap or tactile warning for the visually impaired and the contents could potentially be hazardous to health if consumed or ingested accidentally.
The lawnmower itself and also the fuel stabiliser are both safe to use as intended.
THIS NOTICE ONLY RELATES TO THE FACT THE BOTTLE HAS A CAP WHICH IS NOT CHILD-RESISTANT AND LACKS THE TACTILE WARNING.
If you have one of these bottles please secure it out of the reach of children, in a safe place until ready to use.
Please note that other lawnmower products sold by B&Q are unaffected. Alternatively, if you are concerned, then please return the bottle to any of our stores and we will happily dispose of it safely for you.
Should you have further queries please contact the helpline:
UK: 0300 303 4482 ROI: 1800 946 327*
*(Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm and Sunday 10.00am to 4.00pm)
B&Q thank you for your co-operation.


Indesit and Hotpoint Tumble Dryers

Hotpoint / Indesit condenser and vented tumble dryers, manufactured between April 2004 and September 2015
The manufacturer has informed B&Q of a potential safety concern.
The manufacturer has identified a potential safety concern with these tumble dryers, where in some rare cases excess fluff can come into contact with the heating element and present a fire risk. The manufacturer has advised that owners can continue to use their tumble dryers provided that the appliances are not left unattended whilst operating.
If you have one of these tumble dryers, please check your model number on this website: http://safety.hotpoint.eu or http://safety.indesit.eu, or contact Indesit on free phone: UK: 0800 151 0905 / ROI: 1800 804 320

B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

Mac Allister 200mm table saw MTSP800A

Mac Allister 200mm table saw MTSP800A B&Q has identified the omission of an important section of the assembly instructions for this product. MAC ALLISTER 200MM TABLE SAW MTSP800A Barcode: 5052931327522 Despite rigorous quality control procedures it has been brought to B&Q’s attention that the instruction manual accompanying the following table saw is missing an important section relating to fitting of the blade safety guard. If you have purchased one of these products you should STOP USING IT IMMEDIATELY** and contact the helpline UK: 0300 303 4482/ROI: 1800 946 327*.*. (*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm) B&Q plc apologise for any inconvenience caused and thank you for your co-operation. Alternatively please download a copy of the manual at [www.diy.com/mac-table-saw-safety-notice](/mac-table-saw-safety-notice)

PLEASE NOTE THAT ONLY PRODUCTS DETAILED IN THIS NOTICE ARE AT RISK. ALL OTHER DECKING PRODUCTS SOLD BY B&Q ARE UNAFFECTED. NO OTHER TIMCO PRODUCTS SOLD BY B&Q ARE AFFECTED.

If you have purchased one of these products you should STOP USING IT IMMEDIATELY and contact the helpline UK: 0333 0143476 ROI: 1800 936541*

B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

PVC backed coir door mats

B&Q has been made aware the following door mats become slippery in cold conditions. + DIALL LARGE PVC BACKED COIR MAT 80X110CM - BARCODE 5397007013306 + DIALL LARGE PVC BACKED COIR MAT 60X90CM - BARCODE 5397007011968 + HEN PRINT COIR DOOR MAT 45X75CM NATURAL - BARCODE 5397007170078

offered for sale between 1st July 2015 and 23rd October 2015.

Despite rigorous quality control procedures it has been brought to B&Q’s attention that some mats can become slippery in cold weather due to a manufacturing error. PLEASE NOTE THAT ONLY PRODUCTS DETAILED IN THIS NOTICE ARE AT RISK. ALL OTHER DOOR MATS PRODUCTS SOLD BY B&Q ARE UNAFFECTED.

If you have purchased one of these products between the above dates, then PLEASE STOP USING IT IMMEDIATELY and return it to your local store where a refund to the value of your purchase will be given. If you have further queries please contact the helpline UK: 0300 3034482 / ROI: 1800 946327*. (*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm) B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

Coir & Door Mats
Ebony composite deck board, edging and fittings supplied by TIMCO Wood Products Ltd

B&Q has identified a potential safety issue with the following TIMCO Wood UK Ltd products.

  • EBONY COMPOSITE DECKBOARD - BARCODE 5052931322541
  • EBONY COMPOSITE EDGING STRIP - BARCODE 5052931322558
  • EBONY COMPOSITE DECKBOARD KIT - BARCODE 5011944041269
  • EBONY COMPOSITE DECKBD KIT W/EDGE STRIP - BARCODE 5011944041276
  • COMPOSITE DECKING FIXING KIT - BARCODE 5052931322565
  • offered for sale between April 2014 and July 2015.

    Despite rigorous quality control procedures it has been brought to B&Q’s attention that in some installations the surface of the product may split or crack leading to structural failure.

    PLEASE NOTE THAT ONLY PRODUCTS DETAILED IN THIS NOTICE ARE AT RISK. ALL OTHER DECKING PRODUCTS SOLD BY B&Q ARE UNAFFECTED. NO OTHER TIMCO PRODUCTS SOLD BY B&Q ARE AFFECTED.

    If you have purchased one of these products you should STOP USING IT IMMEDIATELY and contact the helpline UK: 0333 0143476 ROI: 1800 936541*

    (*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm) B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

    Ebony Composite Deckboard image 1 Deckboard Profile Ebony Composite Deckboard image 2 Deckboard Face Ebony Composite Deckboard image 3 Deckboard Reverse Ebony Composite Deckboard image 4 Edging Face Ebony Composite Deckboard image 5 Edging Reverse Ebony Composite Deckboard image 6 Fixing Kit Ebont Composite Deckboard image 7 Clip
    A range of shower screen products

    Despite rigorous quality control procedures it has been brought to B&Q’s attention that in some installations, hairline fractures have appeared in the plastic hinge brackets. This could potentially release the screen from the mounting bracket resulting in personal injury. 04061816 – Cooke & Lewis Perdita compact sail bath screen 900 x 1400mm 03825068 - Cooke & Lewis Adelphi curved bath shower screen 760 x 1500mm 03827833 - Cooke & Lewis Adelphi L shaped shower bath screen 815 x 1400mm 5397007032369 - Cooke & Lewis Ramsay curved glass over bath screen 760 x 1500mm 04080213 - Cooke & Lewis shower column & Adelphi L shaped bath screen (right hand) 800 x 1500mm 04080183 - Cooke & Lewis shower column & Adelphi L shaped bath screen (left hand) 800 x 1500mm 04080220 - Cooke & Lewis shower column & Adelphi straight bath screen (right hand) 800 x 1500mm 04080190 - Cooke & Lewis shower column & Adelphi straight bath screen (left hand) 800 x 1500mm 04080206 - Cooke & Lewis shower column & Adelphi curved bath screen (right hand) 720 x 1500mm 04080176 - Cooke & Lewis shower column & Adelphi curved bath screen (left hand) 720 x 1500mm 04080152 - Cooke & Lewis full access foldaway enclosed panels 800mm 04080169 - Cooke & Lewis full access foldaway enclosed panels 900mm 5055063583620 - L shaped shower bath screen chrome / clear 815 x 1400mm 0000003751954 – B&Q curved glass shower bath screen 760 x 1500mm In addition the affected screens would have also been supplied as part of the following bathroom packages: Please note that action is only required for the hinge brackets of the screens and not the other products in the package. 04123514 Torquay curved bath left hand, panel & screen 04123521 Torquay curved bath right hand, panel & screen 04123392 Ideal Standard Vue curved bath right hand, panel & screen 04126683 Cooke & Lewis Alonso toilet, basin, tap pack including curved right hand bath screen & panel 04126799 Treviso toilet, basin, tap pack including curved right hand bath screen & panel 04210917 Most toilet, basin, tap & right hand bath 04212522 Most toilet, basin, tap & left hand bath 04070344 Plumbsure Newbury suite curved bath 04070351 Plumbsure Newbury suite curved bath right hand 04070504 Plumbsure Torquay suite curved bath left hand 04070511 Plumbsure Torquay suite curved bath right hand 04070566 Armitage Shanks suite & curved bath left hand 04070573 Armitage Shanks suite & curved bath right hand 04070672 B&Q Romsey suite & curved bath left hand 04070689 B&Q Romsey suite & curved bath right hand 04070733 B&Q Monaco suite & curved bath left hand 04070740 B&Q Monaco suite & curved bath right hand 04070788 B&Q Cordoba suite & curved bath left hand 04070795 B&Q Cordoba suite & curved bath right hand

    If you have purchased one of these products, you should STOP USING IT IMMEDIATELY and contact the helpline UK: 0300 303 4482* ROI: 1800 946 327* We will arrange to send you replacement metal hinge brackets. (*Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm, Sunday 10.00am to 4.00pm)

    B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

    Cooke & Lewis Adelphi L-Shaped Bath Screen Cooke & Lewis Perdita Compact sail bath screen image Cooke & Lewis Adelphi Curved Bath Screen Cooke & Lewis Adelphi L-Shaped Bath Screen Cooke & Lewis Ramsay Curved Bath Screen Cooke & Lewis Adelphi L-Shaped Bath Screen Cooke & Lewis Shower Col & Adelphi Straight Bath Screen Cooke & Lewis Shower Col & Adelphi Curved Bath Screen Cooke & Lewis Full Access Foldaway Enclosed Panels

    B&Q Airforce 20 Litres / Day Dehumidifier

    B&Q Airforce 20 Litres / Day Dehumidifier

    B&Q has identified a potential safety issue with the B&Q Airforce 20 Litres/ Day Dehumidifier, offered for sale between August 2007 and August 2014, and is issuing a product recall. Despite rigorous quality control procedures it has been brought to B&Q's attention that in some instances the product poses a potential fire safety risk. If you have purchased this product between the above dates, then please stop using it immediately and contact the helpline 0333 014 3098 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm), or return it to your local store where either a replacement dehumidifier or a full purchase price refund will be given. B&Q plc apologises for any inconvenience caused and thank you for your cooperation. Customer safety is of paramount importance to B&Q and customers can be reassured that only the product specified above is at risk. All other dehumidifiers sold by B&Q are unaffected.

    B&Q Airforce 20 Litres Dehumidifier image
    3 Pin USB Power Adapter

    B&Q has identified a potential safety issue with the 3 Pin USB Power Adapter (barcode: 5060023963923) purchased between August and October 2013. PLEASE NOTE THAT ONLY THE PRODUCT PICTURED ABOVE IS AT RISK. ALL OTHER CORELECTRICS PRODUCTS SOLD BY B&Q ARE UNAFFECTED. Threesixty Innovation Ltf have identified a component defect within the production of its USB Power Adapter manufactured in August 2013. Failure of this component causes a risk of reduced electrical insulation when in use, resulting in a potential electric shock and fire hazard. If you have purchased one of these products between August and October 2013, then PLEASE STOP USING IT IMMEDIATELY and return it to your local store where a full purchase price refund will be given. If you would like more information to help identify if your product is affected please call our the relevant helpline below: UK: + 44 (0) 800 612 9533 ROI: 1800 932277 (Monday to Friday 9.00am to 5.00pm). B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

    3 Pin USB Power Adapter image
    Bamboo roll up slat blinds and Mallee and Drupe Roman Blinds

    Bamboo roll up slat blinds and Mallee and Drupe Roman Blinds B&Q has identified a potential safety issue with the following products:

  • Bamboo blind natural / chocolate
  • Colours zanni bamboo blind natural
  • Toba bamboo chocolate roll up slat blinds
  • Mallee and drupe roman blinds
  • All sizes and colours
  • Bamboo Blinds offered for sale from October 2010 until October 2013. Roman Blinds offered for sale from April 2012 until October 2013.

    PLEASE NOTE THAT ONLY THE PRODUCTS PICTURED ARE AT RISK. ALL OTHER BLINDS SOLD BY B&Q ARE UNAFFECTED. Despite rigorous quality control procedures it has been brought to B&Q's attention that the break cord safety device on some blinds may not operate correctly. This device is particularly important where young children have access to the blind. If you have purchased one of these products between the above dates, then please stop using it immediately and contact the helpline + 44 (0) 800 389 0419 or return it to your local store where a full purchase price refund will be given. If you would like more information to help identify if your product is affected please call our helpline: For UK residents: + 44 (0) 800 389 0419 For ROI residents: 1800 946 327 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm). Window blinds are safe to use, but make sure you follow manufacturer's instructions and secure all cords. B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

    Bamboo and roman blinds image
    B&Q Airforce 2000W convection heater

    B&Q have identified a potential safety issue with the B&Q Airforce 2000W convection heater ND20-7AJ (Bar code: 05164837) offered for sale between November 2007 and 19th January 2008. PLEASE NOTE THAT ONLY THE PRODUCT PICTURED IS AT RISK. ALL OTHER CONVECTION HEATERS SOLD BY B&Q ARE UNAFFECTED. Despite rigorous quality control procedures it has been brought to B&Q's attention that in some instances the product could overheat and possibly catch fire. If you have purchased this product since November 2007, PLEASE STOP USING IT IMMEDIATELY and return it to the store where a full refund will be given. If you would like more information to help identify if your product is affected please call our Customer Services Helpline on (UK) 0800 389 0419, (ROI) 1800 946 327 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm). B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

    Airforce convector heater image
    2 and 3 Section Aluminium Loft Ladders

    B&Q has identified a potential safety issue with the Aluminium 3 Section Loft Ladder (barcode 1044294) and Aluminium 2 Section Loft Ladder (barcode 1044287) offered for sale from August 2011 onwards. PLEASE NOTE ONLY THE PRODUCTS PICTURED ARE AT RISK. ALL OTHER LOFT LADDERS SOLD BY B&Q ARE UNAFFECTED. Despite rigorous quality control procedures, it has been brought to our attention that there has been a component failure during use in a small number of these aluminium loft ladders which makes them unsafe for use. If you have purchased one or more of these products during or sincer August 2011 PLEASE STOP USING THEM IMMEDIATELY and return them to your local B&Q store where a full refund will be given. If you would like more information please call our CUSTOMER SERVICES HELPLINE 0800 389 0419 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm). B&Q plc apologises for any inconvenience caused and thanks you for your co-operation.

    Aluminium Loft Ladder image
    Fortress rust converter gel 750ml barcode: 04024477

    Fortress rust converter gel 750ml barcode: 04024477.

    B&Q has identified safety issues with the packaging of Fortress rust converter gel 750ml offered for sale between February 2011 and May 2011. PLEASE NOTE THAT ONLY THE PRODUCT PICTURED BELOW IS AT RISK. ALL OTHER RUST CONVERTER PRODUCTS AND FORTRESS PRODUCTS SOLD BY B&Q ARE UNAFFECTED. Fortress rust converter gel 750ml barcode: 04024477. Despite our rigorous quality control procedures it has been brought to our attention that a build-up of pressure inside the can may result in the lid flying-off unexpectedly whilst being stored or during opening. If you have purchased this product between the above dates, then PLEASE STOP USING IMMEDIATELY and urgently contact the helpline 0800 389 0419 to arrange collection and disposeal of your product and for us to provide you with a refund. If you would like more information to help identify if your product is affected please call our helpline on 0800 389 0419 (Monday to Friday 8.30am to 8.00pm, Saturday 9.00am to 5.00pm). B&Q plc apologise for any inconvenience caused and thank you for your co-operation.

    Fortress rust converter gel image