Electrical and electronic recycling

At TradePoint, we want to see a world in which creating and using products wastes nothing. When you buy a new electrical or electronic item from TradePoint or B&Q, we'll ensure your old device is recycled responsibly. It's a simple, hassle-free way to reduce waste and contribute to a healthier environment. Anything with a plug, battery or cable can be recycled or turned into something useful.

What to look out for

To help with your recycling habits, all new electrical products are marked with a crossed-out wheelie bin symbol, which means they should not be disposed of with your household waste. We kindly ask that when you’re disposing of any electrical or electronic items that you do so correctly.

Your old electricals will be taken to a recycling plant for processing and separated into individual materials, so they can be turned into new, more useful things. Waste Electrical and Electronic Equipment (WEEE) recycling is regulated by the UK Government.

Image of recycling unit outside a B&Q store

How to use our recycling service

For smaller items - drop off your electronics in-store

Bring your small electrical and electronic items to any of our stores for free disposal - you can be sure they'll be recycled responsibly.

What can we recycle?

Small electronics (e.g., toasters, kettles, hairdryers)
Light bulbs and fluorescent tubes
Batteries

Find our recycling units near our checkouts or in the entrance/exit areas in larger stores of B&Q.

You can find more electrical recycling points in just a few clicks.

Find nearby recycling points

For larger items

We can dispose of your old product in-store if you've bought a like-for-like product from B&Q in the last 28 days. Simply ask one of our in-store collegues.

Electrical waste home collection

We’ll also collect any large electrical or electronic (EE) products from home if you’ve bought a like-for-like product from TradePoint or B&Q within the last 28 days. All eligible EE products will be highlighted on our product pages. (Please note, electrical waste home collection is not applicable to the Channel Islands or Isle of Man. You’re welcome to drop off any small electrical and electronic products in one of our stores though.) You can also ﬁnd local recycling points for your old electricals here.

How to book your electrical waste home collection

Please call our Contact Management Centre on 0333 014 3529 to book your collection – there is a collection fee of £44 per item. Payments are made at the time of booking. Collections will be done by our courier, DX.

Your electrical waste home collection booked? What happens next

Your electrical waste collection will be looked after by our courier, DX
You’ll receive a text reminder the day before your collection from DX and then another one the day of collection with a 2-hour collection slot
If you’d like to make any changes to your collection date, just get in touch on 0333 014 3529. We can make changes to your order up to two days before
Don’t forget someone (aged 18 or over) will need to be at home to oversee the collection
Please ensure you’ve emptied your electrical product or appliance ready for collection

If you live in Northern Ireland:

Your electrical waste collection will be looked after by our courier, DHL.
You’ll receive a call from DHL within 48 hours of paying for a collection to arrange a collection date
DHL will collect your electrical or electronic product(s) from your home between the hours of 8am and 5pm, but unfortunately, they’ll be unable to provide a time slot
Collections can be left outside the property for collection if needed
Please ensure you’ve emptied your electrical product or appliance ready for collection
If you’d like to make any changes to your collection date, just get in touch on 0333 014 3529.

Electrical and electronic recycling FAQ's

We've gathered some frequently asked questions to help you in using our recycling service.

If you have any small electrical or electronic (EE) products, you can drop them off in one of the recycling units at our stores - that way you can be sure they’ll be recycled responsibly and at no cost to you. We also take light bulbs, fluorescent tubes and batteries in our recycling units. Alternatively, contact your local council to find your nearest WEEE recycling site.

In line with WEEE regulations, all electrical and electronic products are now labelled with a crossed-out wheeled bin symbol, which means they shouldn’t be disposed of with your household waste. To keep us and the environment happy, we kindly ask that when disposing of any electric or electrical items that you do so responsibly.

If you’re handing over smart products such as phones, watches, smart speakers, TVs etc, be sure to destroy any personal data that may be stored on them. For a step-by-step guide see How do I delete my data? Please take out any batteries, loose lightbulbs, memory cards and SIM cards, and empty electricals of anything like paper, dust or food etc.

Make sure any appliances have been emptied and (where applicable) defrosted.

This is a product that is replacing something that is the same. For example, an oven that is replacing another oven is a like-for-like product. Therefore, we would only be able to collect your existing oven if you'd bought a new oven from TradePoint or B&Q.

Yes, you have up to 28 days from your purchase to arrange a collection. Simply call our Contact Centre on 0333 014 3529 to book your collection. We do charge a collection fee of £44 per item. Payments are made at the time of booking.

Please have the order number for the TradePoint purchase of your like-for-like electrical or electronic product ready. This will help us book your collection as quickly as possible. We will also need the address where the product is going to be collected from (in the case it is at your client's home).

Unfortunately our collection service is only available to customers who have purchased a like-for-like product from either TradePoint or B&Q. Smaller electrical and electronic items can be dropped off at your local TradePoint store.

Yes, we can collect multiple products in a single collection visit, but the fee paid is per product collected.

No, unfortunately there are separate teams for deliveries and collections.

Yes, if the item is being collected within Great Britain an adult (over 18 years old) will need to be available to oversee the collection. However if the item is located in Northern Ireland you may be able to arrange collection from outside of the home.

Yes, simply call us on 0333 014 3529. We can make changes and cancel collections up to two days before the collection date.

Yes, you’re welcome to book a new collection date. However, another collection charge will apply. Please call the contact centre on 0333 014 3529 with the collection details.